Not only customers can be unhappy with the master: criticized for curves work, sawed, and that "yesterday passed the courses and have specialist".
Manicure, too, have something to say. And not every customer rights.
Today, we list everything that nail fairies annoying customers.
1. It comes before recording, without notifying the master on the phone
It's not like the masters who work at home. This is not about 5-10 minutes. Come an hour early without warning in advance.
The wizard can still move away from a dream (If this is the first early client), The house business, dine or dorisovyvaet jacket to another client, for example.
2. Has not yet begun to do a manicure, and have to hurry up and ask when the wizard finishes
Or start talking, they say, another master has done capacity per hour. Treat carefully the cuticle, manicure and gel nail together with the design - the same hour. And in general, have time in your hour of work a few times to go to drink coffee. But you, my dear, so all sluggish.
Master of such hurried customers get nervous, fussing and can make mistakes. Not everyone, of course. But if the client is adequate, it should be understood that the master deliberately delay - at a loss.
3. Take with noisy kids
It's just a quiet horror, not only for artists but also for other visitors to the salon.
A more terrible manifestation of selfishness on the part of the customer (with the exception of cases where the child really had no one to leave).
Reputable salons, incidentally, provide for children's recreation room ;-)
4. When painted nails ordinary nail, the client asks to hold hands a little lamp to dry nail quickly
Walk the myth that the lamp for drying the gel polish even regular nail dries faster. But actually it is not.
Neutral varnish hardens the nails due to the natural evaporation of the liquid and gel lacquer cures under the action of ultraviolet waves. There are customers that it does not convince. Plus possible that regular nail under the lamp may strip.
5. Not looking put their hands into the lamp and engage the rim
Then the master has to puff and tear off the gel from a lamp, and it sticks together tightly.
6. The customer is late and does not warn
Master value their time, and the right to refuse to be late for the service. But if the client still remains silent and does not warn in advance on the phone that, for reasons beyond his late for 10-15 minutes, the master has the right to throw it all in the blacklist.
Time is money.
7. Client polymerizes the coating several times
Master says that during the polymerization time (drying) lamp itself is turned off, and no need to re-insert your hands. But some customers think that the longer sushish gel nail, the stronger it will be.
Then the lamp becomes very hot and may break.
8. The client begins to show the master, where she cracked nails, picking them up and breaking off the entire nail
In this case, even he said that she was keeping a couple of weeks, not to break. Master will be accepted for the work spilite cover himself all see, do not show him anything.
If there is a manicurist, tell us what else you personally annoying customers.
In the next article will explain that infuriates customers in the wizards.
If each of the parties with respect to each other, the world will be less dissatisfied customers and disgruntled masters. Attention!!
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