Service Training for People with Autism Spectrum Disorders

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In Kiev, a training was held on serving people with autism spectrum disorder for dental clinics.

Association CHILD.UA within the framework of the autism awareness raising program in Ukraine Autism Friendly Space conducted training on working with people with autism spectrum disorders for eight regional dental clinics.

“In order to provide quality services to people with autism, special conditions are needed that take into account their characteristics and preferences. Unfortunately, Ukrainian business often simply does not know how to find an approach to such a client. That is why we, as part of the Autism Friendly Space program, teach our partners how to properly serve clients with autism. Today we held one of such trainings - 8 dentists from different cities of Ukraine took part in it, ”said Irina Volgina, General Director of the“ CHILD.UA ”Association.

The project was attended by the KIDS Clinic Medical Center (Dnipro), My Smile Dental Clinic (Irpin), Aquarelle Dentistry and Orthodontics Studio (Lviv), Estet Professional Dentistry Center (Kherson), Medical Center "OrtoRain" (Obukhov) and "Professorial Dentistry" (Poltava), as well as the Dental Office of the Zhytomyr Special School and the Nikolaev Dental polyclinic.

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In the course of the Autism Friendly Space training, the specialists of these dentists underwent special training developed by the specialists of the Dubnova Clinic for Children in Kiev. The chief physician gave lectures on the peculiarities of working with dental problems in patients with ASD clinics Oleg Leonidovich Kovnatsky and the head of the anesthesiological service Nikolai Vasilievich Demjanjuk.

At the end of the training, all participants received additional sets of sensory toys for patients with Autism Spectrum Disorder, plus a two month supportive consultation period from Autism Trainers Friendly Space.

In addition, the CHILD.UA Association will provide all clinics that have undergone training additional advertising on social media and the media to raise awareness of their ability to admit patients with autism.

“People with autism are a large segment of potential dental clients. In addition, these are clients for whom it is very important to understand that they will not be turned away and will be able to provide the required assistance in full. According to the Centers for Disease Control and Prevention (USA), autistic traits are found in 2% of the entire population of our planet. In addition, according to our own research, companies that start working with clients with autism receive much more positive reviews and were able to increase the loyalty of existing customers by at least 40% ", - emphasized Anna Davidenko, head of the Autism Friendly Space program from the Association "CHILD.UA".

Autism Friendly Space trainings help businesses develop a client base and reach a new level of service for people with autism - to become more visible in society, and for Ukraine as a whole - to achieve a high level of inclusion and involvement of people with special needs.

Also, all companies participating in the AFS program are automatically plotted on the interactive Autism map Friendly Space celebrating friendly clients with autism spectrum disorder institutions. Now about 70 companies from various fields in different cities of Ukraine are marked on the map. You can find a map on the autism.ua portal.

The next training for hairdressers and beauty salons will take place on January 21, 2021.

Autism Friendly Space is a program to raise awareness of autism in Ukraine with financial support from the Zagoriy Foundation.

“The mission of the foundation is to develop a culture of charity in Ukraine. We are very pleased that we can help develop such an important inclusive project as Autism Friendly Space. After all, such trainings are aimed at a systematic solution to the issue of inclusion of people with ASD, and not at providing one-time assistance. The effect of the project is long-term: it will affect not only potential clients and participants of the training program, but also their colleagues, who can learn the skills providing inclusive services and visually convinced of the need for such skills ”, - emphasized the development manager of strategic partnerships of the Zagoriy Foundation, Alexandra Litvinenko.

Kiev Proyshov has training for service providers of people with autistic spectrum for dental clinics

Association CHILD.UA within the framework of the Autism Education Education program in Ukraine Autism Friendly Space conducted a robotics training for people with an autistic spectrum for eight regional dentists clink.

“Abi clearly to service people with autism, you need special minds, as they should be able to help them. Unfortunately, Ukrainian business often simply does not know how to know how to get to such a client. As a matter of fact, within the framework of the Autism Friendly Space programs, in addition to our partners, how to properly service clients with autism. This year we held one of these trainings - 8 dentists from the Ukrainian cities took part in the new one, ”said Iryna Volgina, General Director of the Association" CHILD.UA ".

The project was attended by the Medical Center KIDS Clinic (Dnipro), Dental Clinic My Smile (Irpin), Studio of Dentistry and Orthodontics "Aquarelle" (Lviv), Center for Professional Dentistry "Estet" (Kherson), Medical Center "OrtoRein" (Obukhiv) і "Professional stomatology" (Poltava), as well as the Dental office of the Zhytomyr special school and Mykolaivska stomatology polyclinics.

In the course of the training for the Autism Friendly Space program, dental faculty underwent a special education, broken by the faculty members of the Kiev “Dubnovo Clinics for Children”. Oleg Leonidovich Kovnatsky, the head doctor of the clinic, and Mykola Vasilovich Dem'yanuk, the head doctor of anesthesia service, read about the special features of robots and dental problems of patients with ASD.

By the end of the training, all the participants preliminarily rendered a set of sensory games for the children the autism spectrum, as well as a two-thousandth period of consultations from trainers Autism Friendly Space.

Krym, Association CHILD.UA will give all the clients who have passed the training of additional advertising in social media and 3MI with the help of thoroughly clear information about the possibility of accepting the autism of the patient.

“People with autism are a great segment of potential dentistry clients. Besides, the clients, who are even more important to reason, do not come back from them, and may need help in general communication. 2% of the entire population of our planet is responsible for the data given to the Center for the Control and Prevention of Illness (USA). In addition, it’s good to know our dignitaries, the company, who have come to see our clients with autism, to find more positive messages and we have increased the loyalty of the existing customers by 40%, ”- said Hanna Davidenko, the author of the Autism Friendly Space programs from the Association "CHILD. UA ".

Trainings with the Autism Friendly Space programs will help the business to develop a customer base and go to a new service, people with autism is more visible in the suspension, and in Ukraine in general - to reach the high standard of inclusion and the experience of people with specialties development.

Likewise, the companies participating in the AFS programs automatically use the Autism Friendly Space interactive card, denoted by friendly mortgages to the clients from the RAS. The infection on the map is already close to 70 companies from other spheres in the small towns of Ukraine. The map can be found on the portal autism.ua.

Upcoming training for the beauty salon will be released on 21 September 2021.

The Autism Friendly Space program for the education of autism nutrition in Ukraine is carried out for the financial education of the Zagoriy Foundation.

"Mission to the foundation is to develop a culture of goodness in Ukraine. Mi duzhe radi, we can help to develop the floors of an important inclusive project, like Autism Friendly Space. Also, these trainings are based on the systematic approach to feeding people with ASD, and not on the provision of one-time supplementary assistance. The effect of the project is pre-construction: it’s not only on potential clients and participants in the initial programs, but on other colleagues, who can get good tips inclusive services and intentionally re-call in the need for such tools ", - the manager for the development of strategic partnerships of the Zagoriy Foundation, Oleksandra Litvinenko.

The information is provided in accordance with Article 10 of the Constitution of Ukraine and Art. 6 of the Law of Ukraine On National Minorities in Ukraine

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