I know about the rudeness masters firsthand, she encountered this when I was badly shorn.
After the incident, I visit the salons has been reduced almost to a minimum. I went to the only really good masters, who are familiar with the person. Alas, there is no magic search algorithm a good master: no account Instagrame with his work (that can steal from other artists) Or reviews (which can be screwed) Does not serve as a guarantee that you will do everything right.
Not everyone turns to get to know the master, and then with a clear conscience go to him for the procedure. I get to do this thanks to the work (I remind you that I am from Kaliningrad, he has worked at the store prof. cosmetics and supplies for beauty). To my great regret, adequate Masters less than desirable.
Often heard rude in communication, but more often (which, in theory, it is should not be the master) - his incompetence.
Here is an example that happened to me in the past to have the former work. We went two pedicure masters to buy consumables for the job. I realized that they are masters of it a pedicure? They said about it, and they were not students, and is already acting master. I killed that one of them knows about the delimiters for finger! It seems every girl knows about it (Why, I even my husband knows about it).
There have been more enchanting stories, especially with manicure. But now is not about that. We now turn to the subject of the article and the fact that I was straight vybesilo in this story.
The other day I came across a post master colorist in his Instagrame. By the way, I had planned to go to her painting, and I liked the beauty salon.
He wrote that allegedly unhappy customer spreads in the network information about it for what it is a bad master. And that neither not guilty of anything, think of - rude. Tired at work, emotions, etc. etc.
I'd forgotten about this post and flipped on the tape, if not answer the very dissatisfied customer and its separate post.
this is what has come out with the hair after dyeing.
If they have hair became brittle Olga after the first washing to such an extent that she could not comb, then destroyed by the chemical bonds of the cortex ( "crust" of hair, which is located under the cuticle). Or overexposed paint master, or the wrong finish procedure (not all the hair has been to allocate funds to the low pH of, to close the cuticles and do not kill the hair alkaline environment). In any case, a violation of the staining technique or the master did not say anything to the client, which use the funds's Skin.
Okay, let's say that the client all the tips colorist turned a deaf ear. But she wrote to the master, and the problem could have been solved already by correspondence. Do not believe it, but the master is enough to know which one to use care, and he still accessible language will paint. Even the girls in the community colorists help beginners and masters with the proportions of colors, and with toning, and with the finish. Everything will paint at the "Chemistry for Dummies."
But in the 12 th. rubles Olga waited a rather unusual post-service customer support.
Finishing line customer-level 80!
Honestly, I'm not shocked. I'm furious!
Firstly, the 12 th. rubles - this is a serious amount, especially for such a coloring, as in the photo.
Secondly, the hair has become brittle, should be restored by means of the type Olapleks also not a cheap procedure. For hair falling off, I probably would have already come to the salon for a Larissa, and few would have thought it is not exactly.
Third, there are no proposals from the master to remedy the situation or trite to return part of the money that the client can make a restore procedure.
And the cherry on the cake - the customer was sent to the foot erotic journey. Previously, at least those who kosyachit on the "threat" (in our example, it is even appropriate) to celebrate the master of the entire city - ignored. Then simply send three letters. So that is what gives a 12-year experience.
As competent expert program aimed at the client, the master had to find a way out of the situation and, above all, reassure the client. After all, the master - this is the same psychologist. When training instructor intelligent and good schools necessarily include in its curriculum a few hours on how to properly work with the client psychologically. For 12 years we do not have got such courses for colorists? :-)
And you, dear readers, faced with such would-be masters? If yes, please tell us in the comments.
Conducted most of the more or less universal algorithm to choose their beautician / hairdresser / manicurist, and others. masters. In a short time I will try to finish. Hopefully, you get a good guide to help you find a good master beauty.
Olga - patience!
