We sometimes visit the clinic, and we do not know whether health workers have the right to behave as they do. After all, there are cases when patients refuse to examine, do it in front of strangers or rude. What to do in this case? Of course, not stand and speak out and complain to the higher authorities!
I want to tell you that the doctors do not have the right
Rude and rude
We are all prone to stress, but it does not give us the right to be rude, and rude people. And, in particular, this applies to health care workers. If, nevertheless, the doctor was rude to you or yelling at you, you can appeal to the head of department. A last resort is a written complaint. After all, an insult is not only a violation of medical ethics, but also the law!
Deny emergency
The law clearly states that physicians should provide assistance to anyone who applies to it. Emergency assistance required to provide, even without policy and without payment. Emergency care is also important, it does not entail a threat to life, but can cause harm in the future. If the doctor refuses to you in the examination, you can write a statement on the head of the institution's name.
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Examine the patient in front of strangers
In general, everything that happens during the inspection, is a medical secret. Someone can not pay attention, that entered a stranger during a reception and someone is unpleasant. So do not be silent, and boldly tell the doctor that it violates your rights.
Treat and put the vaccine to a patient without his or her consent
In any case, the doctor must inform you and obtain consent to the taking of examination or a medical intervention. If you are forced to be vaccinated or without asking took tests you or your child, you can write a complaint to the City Health Committee, in which you reside.
Demand money for services that are provided by policy
You can view the list of services that you are required to provide under the policy without paying. You can even simply call the phone number that is listed on the insurance policy, if you doubt that, you legitimately need money for certain manipulations. Exceptions also exist. For example, if you purely for themselves, for example, straight and tomorrow without having to visit the doctor want to do an ultrasound or MRI, then you can go through it all for the money paid for services in the clinic office.
To deny a patient help, if he has old-style policy
You may have old-style policy - paper form with your data, the new model - a plastic card with a chip, the UEC. The first 2 are perpetual, and the latter must be changed every 5 years.
Refuse to replace the doctor
If you have a conflict situation with a kind of a doctor, you have the right at will replace the attending physician. You just need to write a statement to the chief doctor with a request to replace the expert, indicating the reason. Can replace the therapist, pediatrician, medical assistant. Deny you are not eligible. You can even change the clinic, but it needs to make a written statement to be attached to another medical institution. It's worth knowing that you can change the doctor only once a year. The exception is if you have moved to another city.
Knowing your rights, you will be able to receive assistance in full. Usually, people prefer not to get involved with any doctors or specialists from other organizations, not to make enemies. Do not be silent and not suffer bad attitude.
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Original article posted here: https://kabluk.me/zdorove/7-veshhej-kotorye-ne-imeet-prava-delat-medrabotnik.html
