Surely each of us wants to live in a world where there is no aggression, where all the people are kind and friendly... Unfortunately, the world is far from ideal. Every day we can become a party to a conflict at work, at home, in transport, in store... How to respond correctly when you are angry. Learn about the wisest behaviors in situations of aggression.
It's frustrating when you yell, rude, express aggression, whether someone - the boss, parent, child or spouse. Many people live in a constant state of stress, destroying themselves by negative emotions and unexpressed aggression inside. Anger - is a real problem of our time, scientists are studying it, there is even anger Center study (New York). To anger and internal aggression will not poison your life, learn how to properly respond to its manifestation.
Control your emotions and stay calm
Of course, it is very difficult to be calm in stressful situations. However, to include your willpower and not to allow anger and negative emotions, and you covered. Remember, while you are protected from emotional aggression, you are invincible. Keep a sober mind and peace of mind, do not make excuses, do not try to outshout one who is angry or go to the insult, the only way to get out of the conflict, without negative consequences for themselves itself.
Stay calm and positive attitude to the man
You see, when a person is angry, it does not mean that one of you is bad, it means that it is bad. Try to understand the cause of his anger, to treat him with kindness and a sincere desire to help.
Try to understand the cause of anger
Very often, people are angry because of the fact that they do not understand when a person is on the emotions, he can not clearly explain what he wants, because of this, gets angry at himself, and mirrors the anger on others, he begins to talk a lot too much, confused, and this is even greater angry. To unlock this cycle, try to understand what the problem and how you can help.
Think about how you can resolve the conflict
Conflict always involves two sides, if you are angry, there is a reason, so your task - to find it and decide. For clarity, the situation did not hesitate to ask specific questions, such as "what happened", "What is wrong in this case," "how to fix the situation." Very good "extinguishes" aggressive and helps to calm down the person who is angry, the question "what can I do" - it is perceived as a manifestation of the trust, sincerity and desire to resolve the conflict.
Try to step back from the situation
If the situation is too aggressive and too angry interlocutor and inadequate, unable to control their emotions and situation, tell that you are now ready to communicate with him and are ready to discuss the issue when he calm down.
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